Technology is driving innovation at an unprecedented rate. The lines between business and technology change are becoming increasingly blurred, and technologies such as cloud are enabling faster access to the applications and services that will deliver the speed, agility and flexibility required to keep up.

Software-enabled services and increased automation will provide a critical foundation to successfully harnessing the network as a powerful business platform. Cisco is investing in its Services portfolio in order to lead this transition. We have the knowledge and experience to help you take full advantage of intelligent networks and software-enabled services.

In this edition of Services Dynamics, we are delighted to feature Andrew Nation of Nationwide Building Society, as he talks about the recent partnership with Cisco Services to deploy a cutting edge solution called Cisco Remote Expert Smart Solution for Retail Banking.

We’ve also put together a helpful guide to our acquisitions describing the companies we have integrated over the past year. It provides insight into some of the additional capabilities we now have, and how we are expanding our software-enabled Services strategy to support you.

Continuing our series of Executive Perspectives, Chris Dedicoat, President of Cisco EMEAR, writes an interesting article about Making Innovation Pay and how businesses should be embracing technology if they want to survive and grow in today’s challenging economic environment.

I hope you enjoy this edition. Feel free to reach out to me with any questions you may have about your particular business challenges.


Paula Dowdy Senior Vice President, Services Sales, Cisco Systems, EMEAR

The Editor

P.S. Please don't hesitate to contact your Cisco representative if you have any questions about this edition.

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